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Frequently Asked Questions
Minimum age requirement is 22 years old, hold a full valid driver’s license and cannot be under probation or provisions. you will be required to provide you physical driver license upon pick up.
A rental works on a 24 hours basis, if you rent a vehicle for 1 day from 9am, you return date will be the next day 9am. We do offer a grace period of 1 hour before charges will apply.
- Up to 1 hour –No Charge
- 1 –3 hours –Half day charge
- 3hr or more –1 full day charge
This also include extra equipment hired, e.g. excess reduction, baby boosters.
Yes, a bond is required, our staff will be happy to explain more about the security bond to you.
All our cars come with comprehensive insurance, but there’s also an excess to be paid.
It’s a vehicle’s standard liability and the maximum amount you would have to pay in the event of an accident. Please note there’s an administration fee of $110 in the event of an accident, regardless of fault (on top of the excess).
Requirements are aValid Driving License and a Valid Master or Visa Credit Card. We do not accept AMEX. You are required to be present and provide a valid drivers license and credit card in your own name.
Foreign driver’s license can be used, if it is not in English, an official translation will be required.
We have a local 100km/day plan that can be used within a 100km radius of Perth.
The next option is to have a 200km/day plan that can be used within a 300km radius of Perth.
The unlimited km plan can be used within a 600km radius of Perth. With the local 100km/day plan, you can travel north up to Yanchep and south to Mandurah. With the unlimited km’s, you can travel between Geraldton and Albany.
If you’re travelling out of the 600km radius, but less than a 1000km radius, there will be a remote surcharge of $20.00 per day.
In Western Australia, it is a requirement for children aged 7 and below to be seated in an approved seat.
We can provide baby seats and boosters.Costs can be found on the optional extras before you check out your rental or enquire with the team for the right seat and cost involved.
Any cancellation with more than14 days notice will incur no rental charges, 14 days or less will incur a charge of 20% of booking and 7 days before rental will incur a full charge of the rental. If there are compassionate reasons management will review the case and results will be on a case-by-case basis.