We would rather hear about a problem than have you take it elsewhere. Most issues are sorted out with a phone call to the depot.
How to raise a complaint
- Talk to the depot. Call 0412 577 775 or email info@perthrent-a-car.com.au with your booking reference and what happened.
- We acknowledge it within two business days and tell you who is handling it.
- We investigate and respond within ten business days. If it needs longer we will tell you why and keep you updated.
What helps us help you
Your booking reference, the dates of your rental, the vehicle, and any photographs relevant to the issue.